Business Efficiency – Ciente https://ciente.io Thu, 05 Jun 2025 10:02:21 +0000 en hourly 1 https://wordpress.org/?v=6.8.1 https://ciente.io/wp-content/uploads/2023/03/cropped-Ciente-Color-32x32.png Business Efficiency – Ciente https://ciente.io 32 32 Business Intelligence (BI) Platforms to Help Optimize Your Workflow https://ciente.io/blogs/business-intelligence-bi-platforms-to-help-optimize-your-workflow/ https://ciente.io/blogs/business-intelligence-bi-platforms-to-help-optimize-your-workflow/#respond Fri, 11 Oct 2024 10:48:41 +0000 https://ciente.io/?p=30308 Read More "Business Intelligence (BI) Platforms to Help Optimize Your Workflow"

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How can businesses overcome the challenges of data mining to unlock the hidden potential of raw data and convert them into meaningful insights?

Organizational discipline is the key to workflow management. Decluttering and sorting through the data we work with streamlines our operations and boosts productivity.

To play chess, the pieces must be staged in a specific way and move strategically. We consider all the positions on the board before making a move against the opponent.

Managing the heaps of data is one of the most complex tasks. Our business objective should be improving our management skills to curate a smart business strategy. The more sorted the data is, the higher the possibility that it’s manageable, accessible, and easier to understand.

Data is omnipresent but how we interact with and study it remains different. We streamline these ways by engaging and understanding it through data analysis software.

Businesses require such tools for swift and comprehensive analytics to drive growth.

Each department in an organization understands and presents the relevant data differently to condense the condition of the business.

Significant BI tools for workflow management

These platforms combine software and additional services transforming raw data from multiple channels into actionable insights.

Business intelligence platforms work as catalysts, converting raw data into meaningful information, i.e., declutter and sort. These platforms collect, manage, organize, and analyze large quantities of data to make informed business decisions.

Additionally, it is through their functioning that data becomes accessible. They help businesses retrieve the latest, past, in-house, third-party data, etc., to help evaluate the performance. BI platforms allow the IT and other departments to work with and understand each other beyond making assumptions.

The nervous system of your organization

Business intelligence software integrated with visualization tools, advanced analytics, and data mining technologies offers a centralized platform.

By providing accessible insights, this software propels your business to become data-driven, and gain a competitive edge by helping simplify customer behavior.

In this fast-paced juncture where everyone requires a kickstart, business intelligence tools help you stay ahead of the curve.

How do these tools help us do that?

In practical terms, the standard BI tool helps identify the snags and address them accurately to streamline workflow operations. Additionally, it has become an efficient tool to optimize overall operations and track key metrics introducing cost-effective solutions into the business structure.

Business intelligence solutions are integral in administering your organization as data-driven.

Automation is the vehicle unleashing its potential to become one.

Use of automation in the fast-paced digital world

Across the business intelligence landscape, automation is crucial to maintaining a competitive edge in the fast-paced digital world.

Automation in business intelligence helps streamline, optimize, process, and analyze the collected data by boosting the capability to save time. Equipped with automation tools, business intelligence platforms underscore strategic and recurrent business decisions and tasks.

Have you heard of the terms, technologically-challenged or technophobe?

This is what you are labeled as if you manually attempt to collect and enter data into the system.

Introducing automation in business intelligence platforms helps save time and effort. Certain automated processes help avoid manual data entry or processing, increasing employee productivity by allowing them to focus on other strategic tasks.

Automation also helps negate other human mistakes. It reduces and corrects any errors in reports, ensuring the business maintains updated, precise, reliable, and accurate data.

In simpler terms, there are specific components of automation through which business intelligence platforms cater to your data processing and management preferences:

Data collection

In this step, raw and unstructured data is collected from different sources (internal and external systems), segregated to find clean authentic data, and structured uniformly for comprehensive data analysis.

Clean data is a requirement for accurate, to-the-point insights. Hence, the automation highlights and eliminates any inconsistencies, duplicates, or discrepancies.

Data Analysis

Automation helps in the reliable data description, modeling, and interpretation to make data-driven decision-making using advanced analytics. In this stage, the tools help identify patterns and trends to establish correlations between data sets.

After finding a correlation, it becomes much simpler to extract meaningful insights, accentuate important information, and draw conclusions to plan a roadmap for the future.

Monitor and Track

It simplifies report generation through customizable dashboards for a clear visual representation of data and automated reporting tools.

By creating and sharing detailed and accurate reports across a user-friendly interface, stakeholders can easily access important business information.

Automation in business intelligence platforms can manage and organize large heaps of data. As the business gradually expands, it is needless to expend additional costs and resources as the automation tools have scaling-up capabilities.

The overall function of business intelligence platforms is catering to real-time insights for organizations without slowing down, such that resources and time are freed up for more significant tasks.

Understanding market trends with business intelligence tools

But the major question is – are they reliable?

Each organization has distinguishable business requirements. Choosing the perfect business intelligence software depends on the department’s needs and the volume of data.

With the data mountains inherently present within, how do businesses harness their power? Through BI systems.

However, before finalizing the right tool, your business has to consider particular specifications –

  • Ease of access and use: The BI platform should be easily accessible by all employees, i.e., from tech-savvies to technophobes. It should confidently allow the user to configure the data, process natural language, and provide required setup assistance.
  • Automation capabilities: Automation is the principal foundation of business intelligence platforms. The chosen BI platform should then seamlessly integrate automation, and support natural language insights and visual report creation with one click.
  • Does it support AI? With the onset of AI, we aim to look past data. To establish simpler customer service structures within the business, the software should allow chatbot assistance and other interactive and conversational AI services.
  • Seamless Integration: To elevate operational management and seamless integration of processes, is the BI platform part of an ecosystem of apps? This enables an organization-wide improvement in productivity. Does the BI software allow integration with multiple data sources?

Broadly, your chosen business intelligence tools should be adept at data management. It should assist data warehousing, allow easy data mining, and aid in data modeling processes.

Top services to manage your workflow

The ideal tools and services for your business can transform your workflow and instill productivity.

Here are the 5 best business intelligence platforms of 2024:

QlikSense by Qlik

Qlik is available for Web, iOS, and Android.

QlikSense comprises a diverse range of visualization and data reporting features offering versatile options.

image 1

Image source: https://www.qlik.com/us/products/qlik-sense#:~:text=Qlik%20Sense%20is%20a%20complete,to%20fully%20customize%20analytics%20solutions

QlikSense is a complete, fully customized analytics solution.

Sample data is already available within QlikSense which saves you the importing time. This BI platform works efficiently with one dataset or hundreds, enabling comprehensive visuals detailing the sales numbers.

These are structured into customizable graphs and provide an overview of the dataset(s). After the platform completes uploading and visualizing your data, its built-in AI-powered Insight Advisor allows you to ask questions regarding natural language, insights, summaries, and predictive analysis across different data sources.

One of the best features of this platform is its accessibility. Available across different devices, you can access your reports and graphs to make edits anytime and anywhere – all-in-one-functionality.

Microsoft Power BI by Microsoft

Microsoft Power BI is available for Web, iOS, and Android.

Power BI is one of the most widely used business intelligence platforms.

image 3

Image source: https://www.microsoft.com/en-us/power-platform/products/power-bi

It allows effortless integration with other Microsoft products to quickly track any edits/changes made to the available data. One of its most supportive features is access to Microsoft Excel, PowerPoint, and Teams with a click.

Microsoft Power BI, a web-based business analytics suite, highlights real-time trends and offers valuable insights through comprehensive data visualization. This BI tool seamlessly integrates and is highly intuitive. If two datasets are connected, it can recognize the correlation, and changes to one are visible in the other dataset as well.

Zoho Analytics by Zoho

Zoho Analytics is available for Web, iOS, and Android.

Zoho Analytics is a self-service business intelligence software.

image 4

Image source: https://www.zoho.com/analytics/whats-new.html tm_source=Ent_analytics_campaign&utm_medium=Ent_BI-banner

Zoho Analytics offers in-depth analysis and reports using automatic data syncing, scheduled periodically. This BI tool is one of the straightforward platforms to navigate and learn through a free on-premise plan.

It has built-in AI-powered features such as conversational AI, unlimited detailed reports, and predictive analytics and allows third-party integrations.

Zoho Analytics is designed to help solo entrepreneurs manage and analyze big data, even for the novices.

If you do not understand its functionalities, it offers demo videos with a user-friendly interface with walk-throughs.

Zoho Analytics leverages visual data representation to signify data flow from one end of the pipeline to another. It offers geo maps, i.e., map layering that unearths multiple data layers and identifies the hidden dimensions.

One of its most fascinating features? Immersive report viewing between different tabs, widgets, and an upgraded dashboard builder.

Domo Data Experience Platform by Domo

Domo is available for Web, iOS, and Android.

With cloud computing taking over the internet for flexible resource sharing and economic scaling, Domo is one of the best business intelligence tools for optimizing your workflow.

image 5

Image source: https://images.app.goo.gl/4us1wVgUzPZSKNKu9

Domo allows seamless data integration from multiple sources such as databases, spreadsheets, social media, etc. It is entirely cloud-based with a faster load speed, making it easier for multinationals and small businesses.

Imagine it as a data library that connects, supporting over 1000 pre-built ones. Once the data is connected, managing it is as easy as a pie.

Additionally, it helps prepare your data, identify relationships, automate, and filter without any prior SQL knowledge. The Domo app hosts APIs, data management, and manipulation tools for all your data management preferences. It can also make the required data calculations with the Beast Mode available in the app.

Tableau by Salesforce

Tableau is available only on the web.

Tableau is one of the dynamic data visualization builders that allows diverse sharing options for team collaboration.

image 6

Image source: https://www.tableau.com/products/tableau

Tableau is one of the top-rated BI tools for team collaboration. It specializes in data visualization and discovery and its collaborative capabilities.

Using this, you can share dashboards and workbooks with your teammates. They can leave the necessary comments on the work and collaborate on the data analysis process to streamline workflow.

Tableau supports data integration from multiple platforms such as SalesForce, Google Analytics, and MS Excel and has in-built workbooks, known as Accelerators, to support the imported data. Tableau offers different products depending on your business needs, such as Tableau Server for organizations, Tableau Desktop for the general audience, and Tableau Online for hosted analytics.

What’s next for the business intelligence market?

The Business Intelligence market, valued at $33.34 billion, is expected to grow by $61.86 billion by 2029.

Making important business decisions in the minimum amount of time is the need of the hour.

Business intelligence platforms rely on technological advancements to analyze data and help employees and high-level executives make significant decisions.

The business intelligence platforms help administrators extract, monitor, and enhance data from internal and external systems while producing reports and dashboards easily accessible to stakeholders and decision-makers.

Graphs, infographics, and scorecards are increasingly necessary to develop these reports.

The BI platforms offer a helping hand in Zoho analytics, data mining, modeling, and statistical analytics to harness insightful conclusions and curate these embedded graphics smoothly.

Data is the backbone of every industry.

Business intelligence platforms offer a structure to this heap by organizing and attributing meaning to them.

With the focus on automation in recent years, the demand for BI software will increase significantly for all businesses as they rush to propel their decision-making processes with confidence that their data is accurate and trustworthy.

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Business Process Improvement to Close More Deals https://ciente.io/blogs/business-process-improvement-to-close-more-deals/ https://ciente.io/blogs/business-process-improvement-to-close-more-deals/#respond Thu, 22 Aug 2024 13:48:59 +0000 https://ciente.io/?p=29923 Read More "Business Process Improvement to Close More Deals"

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The brain is a fascinating object. When we work, we often overburden it with decisions, leading to decision fatigue.

How will leaders and employees work when inundated with calls, emails, and, worst, the ever-ringing social media buzz? We have fallen into a dark cycle of unproductivity. According to a study, 1 out of 5 employees leave their jobs because of poor work environments.

If a business, B2B or otherwise, wishes to close more deals, they should tackle and improve their external and internal business processes. By streamlining everyday tasks and long-terms goals, the daily decision fatigue of a working environment will decrease and give way to creative thinking.

Business process improvement or BPI is necessary for innovation in a work culture, bringing forth new and efficient ideas for doing things. From agile practices and six sigma methods to deep work, our current gurus are hellbent on improving the lack of focus in today’s work culture.

Frederick Winslow Taylor introduced the scientific study of working during the Industrial Revolution. He would stand with a stopwatch and measure the time taken for each task.

The Historical Roots of Process Optimization

He set the stage for business processes to flourish and transformed it into a scientific study. But as time flows, we deal with the problems our forefathers did not have to. i.e., the chaos of an always-on society.

Attention spans have decreased, and burnout within 67% of leaders and 76% of employees has increased. If closing more deals and driving growth is the aim, the process to reach that goal must be different than the competition.

A new business process improvement plan must be set by understanding the unique views of your company, its product, and its culture.

Improving business processes is about creating more space for creative undertaking.

What is Business Process Improvement (BPI)?

Business process improvements are the methods an organization undertakes to improve productivity, well-being, and profits.

Business processes are part of the work culture and decide the paths an employee takes to complete their work. There are a host of techniques and methods a business must employ for growth and frictionless work.

BPI is internal and external. From the supply chains (if they exist) to the FTE working at their desk. It all can be streamlined, made efficient, and improved through novel ideas and innovation.

By improving business processes, businesses can decrease internal and external decision fatigue and boost productivity, customer relations, and the bottom line.

Example: A SaaS company adopts Agile practices into their workweek for time and task management and integrating self-buy tools for their product to be easily accessible to the end user.

BPI is imperative for businesses.

Automation, machines, and AI have us forgetting a crucial aspect of work. And that is, we humans have finite energy to do our assigned tasks.

Burnout, lack of focus, and ill-management of time lead to unproductivity. And according to SurePayroll’s Productivity Prohibitors infographic, unproductivity costs employers $1.8 trillion yearly.

That is a lot.

And all of this is caused by not iterating and finding a business process that works for your company and culture. However, it can be improved on an employee, leader, and organizational level by assessing the literature and creating a dynamic yet unique structure for your organization.

Business process improvements mean working to improve internal and external friction points of a company.

The list of methods discussed here are not novel ideas. They existed before the Industrial Revolution and will exist long after the AI revolution of our current century.

As creatives — and make no mistake, from programmers and writers to designers and strategists, we are creatives — focus and concentration will elevate the quality of our work.

The internal business process improvements elevate the quality of a leader’s and an employee’s work and their subsequent enjoyment.

The external BPIs are based on the logistics of a company (for SaaS and AI-based companies, these could be the data centers), the interactions of the end user/buyer with the company’s various touchpoints, and the perception of the company.

Smoothing the internal processes will increase your external efforts.

A high-quality input gives a supreme output. Remember the Pareto Principle: 80% of outcomes come through 20% of your hard work.

Internal

Parkinson’s Law

Parkinson’s Law Time is not the same for everyone. Think all the times it went in a flash, stretched, and moved in ways you could not comprehend. That is Parkinson’s law in effect. Well, somewhat. If you have an hour to do something, it will take the entire hour, even if you can do it in 10 minutes. It says work expands to fill a given time, wasting this most valuable resource. To improve business processes, we must become aware of the inherent procrastinating tendencies in our work and business environment. This is a personal endeavor and can be solved by just doing it. But that is not too actionable. Here is a list of things you should do to overcome the employees’ and your procrastination streak.

    • Encourage the use of the Pomodoro timer. 60% of users who use the technique feel they have control over their time.
    • Plan your day: Breaking tasks into manageable chunks is a time-saver. And it is fun to experiment with the time we have. For example, take 15-20 minutes out of the day to prioritize the work. P1, P2..PN. Once the priorities are identified allot time to it (everyone knows their ideal time), and make sure to finish it in that time given by yourself. This planning out saves almost 2 hours every day.
    • Time Blocking: One of the most vital tools for a leader. It will help you identify your tasks, balance your schedule to include things you like, and create data for you to review and create more flexible periods in your schedule. It increases productivity by 80%.

    Deep Work

    • That brings us to deep work. Popularized by Cal Newport in his book, he brings out the timeless techniques from the past and present. Deep work, in a sense, is creating ideal conditions for full-focus work.
    • This method increases focus and creativity. However, it does require the sacrifice of distractions (whatever they might be for you and your team). In recent years, it is the onslaught of emails and other work-social tools.
    • Deep work gives organizations and individuals a competitive edge. For a busy world, time-blocking is a sure way of getting into this zone. Then it is up to the individual and the work culture if they can utilize this treasure.

    Active Listening

    • Coined by Carl Rogers and Richard Farson, active listening is one of the most vital tools for a leader.It involves listening and understanding different viewpoints, feelings, and opinions. It enables leaders to open trust channels, generate new ideas, and create a positive environment.
    • Active listening is game-changing for closing more deals because it enables teams to understand what their end users/buyers are talking about and why. If you are still unsure about this abstract concept, take these statistics as a reference.

    The Eisenhower Matrix

    image 19
    • The matrix helps you divide and eliminate work based on priority. It divides the work into Do, Delegate, Schedule, and Delete.
    • It takes a while to get used to it. Urgent and important are not synonyms in the matrix; they are different for a reason. Urgent tasks have to be submitted; it can be as tedious as signing multiple finance forms, and important tasks could be to increase ROI. These are two examples of urgent and important tasks.

    Rewards

    • From recognition programs to incentives, it is a time-old strategy that employee rewards boost productivity and well-being.
    • These rewards, however, should not be shallow. Every company has R & R, but employees often find such displays shallow and part of the rat race. A high-performing team does not exhibit this behavior.
    • The leaders of high-performing teams understand the value of each team member and bring it out. These teams share credit and engage in open forums of disagreements. It is the leader who will recognize the value of each member and give them appropriate rewards. This could be something small as a thank you note or grand gestures like flexible timings for work well done. Displays like these show trust between the teams.

    The 4DX Framework

    This framework is similar to the Eisenhower Matrix. It suggests that teams should focus on: –

    • The Wildly Important: Identify your organization and team’s critical goals.
    • Action on Lead Measures: These are KPIs that show success in the short term. This could be completing an ad creative in x time.
    • Keep a Scoreboard: Creating visual displays of success and failure gives tangible reality to outcomes. Simplified data in the form of easy-to-look visuals in the company.
    • Creation of Accountability: This is where the idea of a sprint comes from. Enabling clear weekly or monthly goals will give your team clarity.

    The Lean Methodology

    It is the strategy of minimizing waste and focusing on customer value. Even though lean is customer-centric (Relevant, by the way), it is the ideal framework for team workflows. The key principles of lean are to: –

    • Identify Value: The lean method helps teams identify the needs of the user/buyer and provide these to them. By identifying the intricacies of the customer and their requirement, the teams can map out a streamlined creation and delivery process.
    • Mapping the Value Stream: By visualizing the entire journey and smoothing out rough edges, teams can identify waste creating habits or processes and eliminate them.
    • Creating a Flow: Once all the steps are identified and smoothed out, the creation of flow has teams create and optimize the steps inside the method.
    • Establishing a Pull: For marketers, this step is intimate. It is to create what is needed and only when needed, ensuring a demand rather than selling.
    • Pursuing Perfection: Reiteration. Identify what works and what does not. Remove the waste-generating steps and experiment with newer models and thought processes.

    External

    Outcome Based Marketing

      • One of the biggest complaints in marketing today is cutting budgets and more work. Google says to tackle this by communicating with your CFO and providing tangible growth metrics aligned with the company’s yearly outcomes.
      • This means creating metrics that help a business generate its intended revenue while covering or giving ROI over the marketing cost.
      • Reading that article, you will find that Andrew, VP of Mariani Premier, created a three-year business plan processing that involves quantitative objectives for client acquisition, retention, and revenue expansion.

      Omnichannel Strategies

      • The omnichannel experience is about reducing customer-brand friction or creating a frictionless customer journey. It is vital for companies today. Google says that omnichannel buyers have 30% more LTV.
      • Omnichannel strategies are a clear reflection of the internal structure of a business. It showcases that your sales, marketing, and customer success are aligned.

      Sales and Marketing Alignment

      Business Process Improvements are strategy and creativity coming together in cohesion.

      You must have noticed that establishing an internal and external BPI structure complements each other. Alignment, omnichannel marketing, and outcome-based marketing’s success hinges on internal improvements.

      This creates a healthy work environment and reduces decision fatigue in employees and leaders, giving them space for broader and creative decisions. It is no coincidence that we see productive gurus on the rise. Because we are facing an extensive lack of time and distractions, unproductivity has increased, and with it stress and fatigue.

      And everyone faces it, the buyer and the marketer. We need to create systems that give us a sense of purpose and control of time. Whether closing more deals or fostering care in your work culture, now is the time to iterate and improve.

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      How Is IoT Transforming Businesses https://ciente.io/blogs/how-is-iot-transforming-businesses/ https://ciente.io/blogs/how-is-iot-transforming-businesses/#respond Wed, 11 Oct 2023 13:30:43 +0000 https://ciente.io/?p=24084

      IoT is facilitating better data collection and sharing. From cost savings to enhanced customer experiences, how is IoT revolutionizing business operations?

      The Internet of Things is the fastest-evolving technology, opening new perspectives and business opportunities in almost every industry, including manufacturing, retail, healthcare products, transportation, tourism, and logistics. This technology provides us with real-time information, rather than predicting the future or reporting on the past. Globally, there are more than 13 billion linked IoT devices, and by 2024, it is anticipated that the market will be worth more than $1 trillion. We live in a smart world today. The internet is being connected to more and more formerly standalone devices and technologies every day. All smart devices contain sensors that let users watch and operate them from a distance while gathering lots of data. The Internet of Things (IoT), which includes all of these devices, is revolutionizing contemporary industries.

      What is IoT?

      The Internet of Things, often known as IoT, is a cutting-edge idea transforming how businesses operate worldwide. IoT is the concept of linking devices to one another and the internet. It’s a network of intelligent technology that facilitates better data collection and sharing. IoT technology can significantly affect many aspects of a business. For instance, devices that monitor global supply chains encompass IoT technology. In addition to data recorders, this can also apply to phones, RFID tags, sensors, GPS trackers, and other devices.

      Benefits of IoT for businesses

      The Internet of Things (IoT) has the power to change industries and provide organizations with the competitive edge they need. IoT helps businesses cut expenses, improve customer experiences, optimize operational performances, and make smarter business decisions due to its intelligent applications.

      Reduced Costs: 

      For organizations, this is one of the IoT’s most appealing advantages. Smart technology and embedded sensors can reduce expenses and help identify potential problems. IoT’s role in machine management is to assist in finding a more efficient way to operate them so businesses can lower operating costs. Additionally, maintenance procedures will be simpler, which can mean that some technological issues won’t need a professional’s assistance.

      Enhanced Efficiency: 

      IoT enables businesses to gather and evaluate customer data, giving them the capacity to foresee demands and provide tailored experiences. Additionally, IoT may help coordinate a significant amount of automation and offer immediate feedback on operational effectiveness. These upgrades will empower businesses to run more efficiently, leading to immense growth as insertion costs decrease and production becomes more feasible.

      Improved Customer Experience: 

      Ensuring users don’t get frustrated, perplexed, or run into issues when using the product is essential to creating a great user experience. One needs to make necessary, user-friendly improvements to give users the most pleasant experience possible. IoT is crucial to improving the customer experience as devices collect data from all accessible touchpoints. The process considers the user’s demands while analyzing data from mobile apps, home gadgets, social media interactions, customer communications, website surfing, and sales history to create tailored customer experiences.

      Summing Up

      The Internet of Things is here to stay due to the necessity for global connectivity. It is currently a component of all business technology, and in the coming years, its market is anticipated to grow even more. Therefore, implementing this cutting-edge technology in enterprises has numerous advantages, particularly in terms of productivity and profitability.

      IoT fundamentally transforms businesses and the way they operate. Technology advancements and the integration of both physical and digital systems are driving the growth of IoT. Businesses can benefit from IoT in a number of ways, including increased productivity, better data analysis, cost savings, better customer experiences, fresh revenue opportunities, automated monitoring and regular upkeep, and enhanced security. The adoption of IoT does, however, come with some drawbacks. The two main issues are undoubtedly cybersecurity and privacy. In light of this, businesses attempting to use IoT in their operations should likewise plan to increase their network security.

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